FAQs - Frequently asked questions

These are our most frequently asked questions:

Your Order 

Q: How much is delivery?
A: Please see our services page.

Q: What if I'm not happy with my purchase?
A: Send it back to us within 7 days and we'll fully refund the purchase price of the products.

Q: What happens if the products are faulty?
A: Send it back to us within 7 days and we'll fully refund everything you have paid.

Payment 

Q: What credit cards do you except?
A: Visa, MasterCard and Debit Cards.

Q: Can I order by phone?
A: Yes you can. Please call us during Customer Service working hours

Q: Is the site secure?
A: Yes it is! We do not store your payment details. These are collected via Paypal - part of the National Westminster Bank Plc group, when you enter card details onto site you are diverted to a secure site processed by Pay Pal